This form logs you into your management portal account. To access your help desk account, click here and use the form to the right of the news.
This form logs you into your management portal account. To access your help desk account, click here and use the form to the right of the news.
Steadfast Does Dedicated Servers Differently - Expertise & Support
With so many managed dedicated hosting companies to choose from, it can be difficult to truly understand what differentiates one managed hosting company’s service from another. But, after 20 years in this business, we are here to support you, to be your experts. Don't just buy a server, get access to a team that truly cares about finding you a solution and keeping you online.
We Are Your Experts - Chat with us. We're not a company of sales people and marketers, we're a team of experts who have been advising people in this industry for decades. We have hundreds of servers in-stock and numerous service levels and add-ons. Instead of us presenting you with a wall of information, just talk to us about what fits your needs. Don't try to guess and be disappointed, or get forced into a specific configuration, help us work with you to get exactly what you need.
Quality of Support – Steadfast offers ridiculously uncompromising support with highly skilled engineers working onsite, 24/7/365. You won't be tossed from group to group. All dedicated server packages include a premium layer of managed services called the Steadfast Advantage. 100% USA based support.
Speed of Support – Not only is our support uncompromising, it is ridiculously fast. Because our data center engineers are onsite, always—and because we do not use call-centers or a tiered prioritization ticket system—they can respond to all support tickets (regardless of criticality) within our 30 minute response SLA. In fact, recent audits just demonstrated that support requests are responded to, on average, within 7.4 minutes.
Sorry, we don't list servers and pricing because we don't want you to simply make a selection off of a web site based on what you think you need from a small selection of our inventory, or that you buy the wrong thing because you need to hit a specific budget. We want you to get the right solution, so chat with us now about your needs and budget (if your budget is $50 per month or $250,000 a month, we can help), and we'll get you a solution! Consider it free consulting, just a click away.
Dedicated Servers and Cloud Instances have different strengths. Learn more about what's best for your business in our blog.