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Read how JurisLink, an Internet based conferencing system provider, partnered with Steadfast to gain the high security, privacy and hands-on support that was critical to their operations.
JurisLink offers an Internet based conferencing system that allows attorneys to conduct a secure video-conference from anywhere in the world with clients housed in correctional facilities equipped with a JurisLink kiosk. This software solution allows attorneys to schedule and initiate a secure and confidential conference with only an Internet connection, Computer & Webcam.
JurisLink has a unique situation working with legal and correctional services. With that comes a huge responsibility to ensure security and privacy, as well as ensuring their IT foundation is well managed. JurisLink’s search lead them to Steadfast.
“I chose Steadfast at the recommendation of the CTO of Photobucket and extensive research," said Slade Trabucco, J.D., Founder and CEO of JurisLink. "Their CTO had previously worked with JurisLink and spoke very highly of Steadfast’s service. That, combined with a lot of research on our end, we chose Steadfast."
"Our original service was on Amazon Cloud and we had issues with the speeds and reliability of the service and tech support. We provide video conferencing for attorneys and courtrooms so reliable speed and quick support response times are a must! We also like the physical servers as opposed to cloud servers for reliability and security. In our opinion, with a high reliance on privacy, we felt the physical servers give us a little more piece of mind.” - Slade Trabucco, J.D., Founder/CEO
“Also, with all the startups and new ventures, we go through great times and lean times financially Steadfast worked with us to keep our lights on while we grew, and offer a level of personal service that you can’t get at many online places. They have also helped us greatly with things like SSL updates and other server maintenance and upkeep. They are like having another IT staff member.”
“Privacy is a big concern with our company. Operationally, having dedicated physical server(s) provide us piece of mind. There is a lot of debate around security in the cloud vs physical, but for us and our software service we feel that the physical presence combined with the support and security provided by Steadfast is the way to go."
“Do your research as to what fits your needs but know that Steadfast is extremely reliable and their service response time is hands down the best we’ve encountered."
