This form logs you into your management portal account. To access your help desk account, click here and use the form to the right of the news.
This form logs you into your management portal account. To access your help desk account, click here and use the form to the right of the news.
If you need help with your existing services, please submit a support ticket on the Steadfast 24/7 Support Portal at https://support.steadfast.net/. This is the fastest way to request technical support and to ensure that you are able to receive updates on progress of any troubleshooting. If you choose to email your support ticket, you may do so at support@steadfast.net.
If you would like to speak with someone in sales about a service consultation, pricing, or have general questions about our services, please submit a Sales Request Form. Our team typically responds within 15 minutes during normal business hours to set up a quick call and get you the answers you need.
If you would like to speak with someone about our Channel and Partner programs or have general questions, please submit a Partner Request Form. A member of our Channel Team will get back to you with the answers you need.
If you have questions about your billing or invoices, you may email our Billing Department directly at billing@steadfast.net. If you are sending in a payment, please make all checks out to "Steadfast Networks" and mail to:
Accounts Receivable
c/o Steadfast Networks
800 S Wells St, Suite 190
Chicago, IL 60607
We only accept abuse complaints in writing. Please include detailed logs or full email headers with all abuse reports. We are unable to respond to every report we receive, but all submissions will be reviewed by a technician and appropriate action will be taken if it is warranted. For legal reasons and for proper record-keeping, we cannot accept abuse complaints over the phone. You can email your abuse complaint to abuse@steadfast.net or send it as a fax to 312-602-2688.