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Improved Phone Service

November 5, 2009 in
Our Customers

We are in the process of changing VoIP providers for our sales/support services.  As a part of this change, we are also improving the reach of our phone support services.  Now, our toll-free number 888-281-9449 will work from both the US and Canada, instead of just the US.  These changes are also noted on the Contact Us page of our web site.  We have also added a new number for our UK customers (44)2033181415, which should help reduce their long distance bills. Hopefully these changes will make things easier on our Canadian and UK based customers.  If you experience any issues with the new number or the new VoIP provider/system please contact us and we will work to resolve those issues promptly.

If we have further demand to add more international numbers, we will do our best to meet everyone's needs.  We are only looking to extend coverage to countries where the primary language spoken is English, as we currently only offer support in English and do not want to mislead potential customers into thinking we offer support in other languages.

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